Refund & Cancellations

REFUND & CANCELLATION POLICY
BANDHUGAUR ONLINE LEARNING PLATFORM

Bandhugaur Online Learning Platform values customer satisfaction. This Refund & Cancellation Policy outlines the terms under which users may request a refund or cancel their subscription.

1. COURSE PURCHASE & PAYMENT POLICY

• Users must make full payment before accessing premium courses.

• All payments are final and non-refundable unless stated otherwise.

2. REFUND POLICY

Refunds will be issued only under the following circumstances:

• Duplicate Payment: If a user is charged twice for the same course, the excess amount will be refunded within 7-10 business days.

• Technical Errors: If users face technical issues preventing access to purchased content, and the issue remains unresolved within 7 days, a full refund may be granted.

• Course Not Delivered: If a course is not made available after payment, users may request a refund.

• Subscription Cancellation: If a user cancels a subscription within 24 hours of purchase and has not accessed the content, a refund may be considered at the discretion of Bandhugaur.

3. NON-REFUNDABLE CONDITIONS

Refunds will NOT be issued in the following cases:

• If a user has accessed or downloaded course materials.

• If the request is made after 7 days from the date of purchase.

• If the user is dissatisfied with the course content after significant usage.

• If the subscription was canceled after the billing cycle renewal.

• If access is suspended due to a policy violation.

4. CANCELLATION POLICY

• Users may cancel their subscription at any time through their account settings.

• Cancellation will be effective at the end of the current billing cycle, and no refunds will be issued for unused portions.

• Bandhugaur reserves the right to suspend or cancel accounts violating platform policies.

5. PROCESS FOR REFUND REQUEST

• Users must submit a refund request via [support email/contact form].

• Refunds will be processed within 7-10 business days if eligible.

• Approved refunds will be credited to the original payment method.

6. MODIFICATIONS TO THIS POLICY

Bandhugaur reserves the right to modify this policy at any time. Users will be notified of significant changes.

For any inquiries regarding refunds or cancellations, contact us at [Contact Email/Phone].

By using Bandhugaur Online Learning Platform, you agree to this Refund & Cancellation Policy.